What types of Wix support do you offer?

We offer help with Wix Editor, Wix Studio, and Velo code. This includes bug fixes, feature updates, SEO improvements, eCommerce support, and more.

Can you fix issues with custom Velo code?

Yes. Our development team can troubleshoot and fix errors in custom Velo code, as well as create new custom functionality for your Wix site.

Do you offer one-off Wix fixes or only ongoing plans?

We provide both one-off Wix fixes and ongoing support plans. Our plans offer reduced hourly rates and priority service for regular clients.

What is your typical response time?

Our typical response time is within 1 business day for all support plan clients, and faster for higher-tier plans.

Can you help with Wix SEO?

Yes. We can set up and improve your Wix SEO settings, optimize on-page content, and ensure your site is indexed properly by search engines.

3 people site at computers, wearing headsets, working

WIX SUPPORT PLANS

We offer a range of support plans for your Wix website or web app, delivered by real experts.

Learn More

Compare Plans

What Does a Wix Support Plan provide?

At Digital Edge, we provide expert Wix support for every stage of your website’s life, from quick fixes to ongoing maintenance. Whether you need help with Wix Editor, Wix Studio, or advanced Velo code solutions, our certified team of experts is here to keep your site running smoothly. We offer tailored Wix help and troubleshooting, bug fixes, performance improvements, and updates, so you can focus on your business while we handle the technical details.

No matter the issue, our flexible plans give you reliable, professional assistance whenever you need it.

Common Wix Support We Provide:

Fixing design issues and broken page layouts in Wix Editor or Wix Studio
Troubleshooting and resolving Velo code errors or malfunctions
Updating custom features, apps, and integrations
Improving site performance and page loading speed
Assisting with Wix SEO setup and on-page optimization
Helping with eCommerce, Wix Stores, and booking system issues
Migrating content or settings between Wix sites or editors
Offering guidance and training on how to use Wix tools effectively

Why Subscribe to a Digital Edge Wix Support Plan?

Reliable Support for Your Wix Site - Without the Wait

When something goes wrong on your Wix site — especially if it involves custom features or advanced functionality — getting the right help quickly isn’t always easy. Standard Wix support is great for general queries, but more complex issues are often passed to specialists, and response times can stretch across multiple days and messages.

That’s why we offer dedicated support plans at Digital Edge.

As certified Wix experts, we not only understand the platform inside and out, we also have direct relationships with Wix’s internal teams, meaning we can escalate critical issues faster when needed. Whether you’re an existing client or simply need reliable support for your Wix site, our plans give you priority access, guaranteed response times, and expert help from people who work with advanced Wix builds every day.

COMPARE PLANS

Price

Guaranteed Monthly Time

What's Covered

Max. Response Time

Unused Time Rollover

Extra Work Rate

Extra Work Payment Terms

0% upfront, 100% upon work completion

Core

Reliable monthly support for when issues strike.

£75/month

1 hour

Fixes only

1 Business Day

£100/hour

Select Plan

Growth

Support that keeps your site evolving, not just running.

£125/month

1 hour

Fixes and Updates

1 Business Day

£125/hour

Select Plan

Edge

Fully tailored support built bespoke for ambitious sites.

from £250/month

£100 - £125/hour/month

(min. 2 hours)

Fixes and Updates

1 Business Day

Yes (max. 3 months)

£100/hour

Get in Contact