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County Jewellers

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PROJECT TYPE

ABOUT US

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PROJECT INFORMATION

INDUSTRY

Jewellery

LOCATION

Royal Wooton Bassett

PROJECT LENGTH

4 Weeks

THE CLIENT

County Jewellers, founded by Julian Middleton in 2001, has earned a reputation for excellence in watch repair services. With Julian and Liam Bird leading the way, alongside dedicated staff like Jo, the company has expanded under the ownership of Torston Middleton. Gabrielle Dus and Mandy Lal, along with other experienced staff, contribute to the company's success, ensuring top customer service and expertise in jewellery. With a new store in Melksham, managed by Keanu and Clare, County Jewellers continues to serve its customers with a commitment to skill and knowledge.

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OUR STRATEGY

We designed and implemented a database mirroring the product structure of County Jewellers’ range, facilitating the import of data from their supplier's system via a custom-built API. Data was processed in batches to prevent system timeouts, ensuring smooth integration and categorisation for user-friendly filtering. Our solution maintained synchronisation between County Jewellers’ and their supplier's systems, ensuring long-term functionality and efficiency. Additionally, we integrated this system with their existing store processes for non-supplier products.

THE BRIEF

County Jewellers aimed to transition their manual store operations to an online platform, offering their full range of products, including 20,000 items. They sought a solution to import product data, update prices, and streamline order processing, effectively creating a bespoke drop-shipping system tailored to their needs.

THE OUTCOME

Check out the before and after.

BEFORE

AFTER

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