Velo
Azumo Assist
Ready to find out more about Azumo Assist?
Velo
Azumo Assist
Ready to find out more about Azumo Assist?
PROJECT INFORMATION
INDUSTRY
Business Support
LOCATION
Newcastle
PROJECT LENGTH
6 Months
THE CLIENT
Azumo Assist specialises in accident management and vehicle replacement services for clients involved in non-fault accidents.
With a focus on providing like-for-like vehicle replacements and efficient repair services, Azumo Assist ensures a smooth experience for individuals navigating the aftermath of accidents.
Led by industry veteran Lee, the Azumo team brings extensive experience and expertise to deliver high-quality solutions to their clients.
Partnering with 'Winn Solicitors' for over 20 years, Azumo collaborates with trusted legal professionals to handle insurance claims without impacting clients' no claims bonus.
#TAKINGYOUBEYOND
OUR STRATEGY
Our team initiated the project by migrating data from existing Excel sheets into dynamic databases hosted on the cloud-based Wix platform.
We developed user-friendly front-end forms to facilitate smooth interaction with the databases and implemented task management functionalities to streamline workflow processes.
Additionally, we designed monthly reports summarising task completion status, deadlines, and priority items.
Custom dashboards were created to provide management with actionable insights tailored to their specific requirements. Integration with Azumo's client portal via API enabled automated data processing and task assignment.
Furthermore, we developed a secure login and membership area for external service providers, enabling collaborative project management within the system.
Automated notifications were implemented to keep staff informed of updates from clients and external agencies.
THE BRIEF
Azumo Assist sought to streamline their business operations and improve service delivery by implementing a comprehensive system.
The client aimed to replace disparate spreadsheets with an integrated task management system, automate processes, and improve overall efficiency.
Key objectives included managing tasks for new staff members, automating workflows, and generating insightful reports for management decision-making.
THE OUTCOME
The implemented system has revolutionised Azumo's business operations, resulting in increased efficiency, reduced manual effort, and improved accuracy.
By centralising data and automating processes, Azumo now enjoys streamlined task management, enhanced communication, and real-time insights for informed decision-making.
